Shipping Policy

Howdy, partner! 🤠 At Wild West Belle Sales, we’re fixin’ to get your western wear to you faster than a jackrabbit in a tumbleweed storm! Here’s everything you need to know about shippin’ and returns.

Shipping Information

We process orders quicker than a cowboy can rope a calf – usually within 1-2 business days. Once your order ships, here’s what to expect:

Note: We ship worldwide, but some Asian countries and remote areas might be excluded. If you’re unsure, just give us a holler!

Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

Returns & Exchanges

If your gear doesn’t fit right or isn’t what you expected, we’ll make it right quicker than you can say “yeehaw!”

Our Return & Exchange Promise

We accept returns and exchanges within 15 days of you receiving your order. All items must be:

• Unworn and unwashed
• With original tags attached
• In their original packaging – just like when they left our corral

How to Return or Exchange

1. Contact Our Wranglers
   Send us an email at [email protected] with your order number and what you’d like to return or exchange. Use our handy template below to make it easy as pie.
2. Pack It Up
   Place your items securely in the original packaging (or similar sturdy packaging) and include all tags. We recommend using a trackable shipping method – we can’t be responsible for lost returns.
3. Send It Back
   Mail your return to:
   Wild West Belle Sales Returns
   3366 Progress Way
   AUSTIN, US 16720
   Note: Return shipping costs are the customer’s responsibility unless the item arrived damaged or incorrect.

Refund Information

Once we receive and inspect your return (usually within 3-5 business days), we’ll process your refund faster than a mustang at full gallop:

• Refund Method: Original payment method (credit card, PayPal, etc.)
• Processing Time: 3-10 business days after we approve your return (depending on your bank)
• Deductions: Original shipping costs are non-refundable, and return shipping is your responsibility

Exchange Information

Want a different size or style? No problem!

• Follow the return process above
• Clearly state in your email what you’d like to exchange for
• We’ll ship your new item once we receive the return (standard shipping rates apply)
• If the new item costs more, you’ll pay the difference
• If it costs less, we’ll refund the difference

Return/Exchange Request Template

Damaged or Incorrect Items

If your western wear arrived damaged or incorrect, contact us immediately at [email protected] with photos of the issue. We’ll send a replacement faster than you can say “giddyup!” and cover return shipping costs.

Happy trails, partner! 🤠